I am looking for a spare part. What do I have to do now?

You are looking for a spare part? No problem. Check out the spare parts here and contact our customer service to get the spare parts delivered to you in no time.

If I assemble the frame the wrong way, does this void my warranty?

Yes, incorrect assembly will invalidate your bed’s warranty. But we do include the tools and brochure you need with your delivery, so this shouldn’t be an issue. Watch our Easy Assembly video above which should help.

Does the bed come with a mattress?

It doesn’t, but you can always add one of our award-winning Emma mattresses to your purchase.

Can I use another headboard with this bed?

No. Our Emma Signature bed is optimised for easy and fast assembly thanks to click and lock technology, which is not compatible with other headboards assembly system. Likewise, the Emma Signature headboard is not designed to fit other bed bases.

Do I need a foundation or box spring base?

The foam and fabric-encased frame in our Emma Bed Basic supports the mattress without a foundation or box spring base. It’s designed to give a stable, easy-to-assemble surface, while the FlexiSlats provide optimum pressure relief.

Can I use an electric or adjustable slatted frame?

The Emma Signature bed is supplied with a slatted frame that is matched to the bed and ensures ultimate support. If you still want to use a different frame, it is possible, but depends on the model/design of the new frame. Please note that replacing the frame will void the warranty

I have my own slatted frames; can I use them?

The Emma Signature bed is supplied with a slatted frame that is matched to the bed and ensures optimal support. If you still want to use a different frame, this is possible, but depends on the model/construction of the new frame. Please note that replacing the frame will void the warranty.

Do I have to use the Emma mattress for this, or would another mattress be okay?

You can use any mattress or topper if you’re after the box spring effect. But for the best sleeping experience and all-around support, we recommend Emma mattresses.

Free Delivery & Flexible ShippingEvery Emma bed comes with free standard delivery and is cleverly packed in easy-to-move boxes that can fit small staircases and be stored away.

Uncomplicated AssemblyThere are no tools involved and no hard-to-understand instructions. Putting an Emma bed together is as simple as it gets.

Trouble-free ReturnsYou get 200 nights to decide if your Emma bed is the right one for you. In case you choose to return it, we'll pick it up for free and you'll get a full refund.

2-Year WarrantyEmma beds are built to last so we've got your back for 2 years. If the bed isn't up to standard in that time, we'll replace it with a brand new one.

The right support in the right places

Your Emma Original Bed distributes your weight evenly to provide good support and pressure relief. The premium high-quality materials make the bed look and feel like the most comfortable bed you’ll ever sleep in.

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Customise your under-bed storage

With the Emma Original’s custom storage options, make the most of your space with two or four 80x60cm drawers (or none, if you prefer). Keeping your bedroom tidy while saving space has never been this easy.

Minimalist charm, upholstered comfort

With neutral tones and gentle, rounded edges, the Emma Original Bed is every minimalist’s dream. Curl up with a good book, or simply nestle into the upholstered and tufted headboard to unwind. Assembly is super easy too.

A true worryfree sleeping experience

Receive it at home

The Emma mattresses are cleverly vacuum packed in an easy to move cardboard box.

Sleep on it for 200 nights

We know it takes time for your body to get used to a new bed, so we give you some time to sleep on it!

If you dont love it, you can return it!

If within the 200 night trial you decide that this bed isn't right for you, then you can easily return it and we will come and pick it up for you.

THE ALLY OF YOUR MATTRESS

Did you know?

The bed base contributes fully to the good behaviour and comfort of your mattress. A used bed base will reduce the performance of your new mattress and can even damage it (poor evacuation of humidity and increased risk of allergy linked to dust mites). All the beds in our range offer you maximum support and breathability and thus up to 30% additional comfort and longevity to your mattress.