We work with DPD, UPS and Rhenus to ship your Emma products straight from our warehouse to your front door, of course free of charge! Not only that, we stand by the quality of our products, so if you're not entirely satisfied, you can return them at no extra cost or hassle - just submit a request on our Returns Portal and we'll pick up from your doorstep! For any questions or concerns, feel free to reach out to our dedicated support team.